What goes into a business continuity plan?

What goes into a business continuity plan?

Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP). Backup your data, applications, and servers Today, companies are more dependent than ever on IT […]

3 Red Flags to Watch for When Vetting IT Support Companies

3 Red Flags to Watch for When Vetting IT Support Companies

If you’re a small business, you don’t have the budget to hire full-time employees to handle security, maintenance, and employee support. And as cybersecurity threats become more sophisticated and prevalent, it’s safer and more cost-effective to outsource your IT support.

Productivity tip: Email automation

Productivity tip: Email automation

If you’ve ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets. What is email automation? Usually included […]

Manage your business better with ERP

Manage your business better with ERP

From accounting to inventory, small- and medium-sized businesses (SMBs) need various systems to function, and managing them simultaneously is a colossal task. Enterprise resource planning (ERP) software can help you manage these systems efficiently and improve business performance. ERP explained ERP is a program that integrates all your systems into a single database, so if […]

Lessons from a disaster recovery plan audit

Lessons from a disaster recovery plan audit

Why do some companies fail their disaster recovery plan (DPR) audit? Perhaps because they did not get the right information for it. They say experience is the best teacher; thus, nothing beats what you can learn from real-world case studies. See what you can learn from the following case. Hosting certain types of data and […]

How to make the most out of your CRM

How to make the most out of your CRM

Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips. Always update customer […]

Get your network gear ready with UPS

Get your network gear ready with UPS

Clever business owners utilize an uninterruptible power supply (UPS) during disasters like fires, storms, and other emergency situations. A UPS is usually set up for desktop computers to give users enough time to save their work and progress. Another useful power-saving plan for emergency situations would be to use a UPS for networking gear. UPS […]

2 Questions to Determine If You Can Trust Your IT Support Company

2 Questions to Determine If You Can Trust Your IT Support Company

Your business has a lot of sensitive data about your operations, your partners, and your customers. You are likely (hopefully) doing everything you can to protect that information from hackers who want to steal it and make money off it. You’ve even hired an IT support company to make things more secure — unless your IT provider is inadvertently making you vulnerable to attack!

Many businesses, especially those too small to have an IT budget big enough for a robust internal defense team, turn to IT support companies to meet their IT needs.

Productivity-boosting tips for PC users

Productivity-boosting tips for PC users

We all want to become more productive. Business gurus always emphasize the importance of time management and taking breaks to avoid burnout. But aside from motivating yourself to work more efficiently, there are plenty of tools that increase your daily output. If you use a computer all day, check out these productivity-boosting tips. Monitor productivity […]

A Year of Massive Security Breaches – Who Was Hit in 2018 and How It Affects You

A Year of Massive Security Breaches – Who Was Hit in 2018 and How It Affects You

This year, some of the most popular companies faced massive security breaches, affecting millions of users and exposing private and financial information. This data was either acquired for malicious use by the hacker themselves or sold off to the highest bidding cyber-criminal organizations.