Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips. Always update customer […]

Clever business owners utilize an uninterruptible power supply (UPS) during disasters like fires, storms, and other emergency situations. A UPS is usually set up for desktop computers to give users enough time to save their work and progress. Another useful power-saving plan for emergency situations would be to use a UPS for networking gear. UPS […]

Your business has a lot of sensitive data about your operations, your partners, and your customers. You are likely (hopefully) doing everything you can to protect that information from hackers who want to steal it and make money off it. You’ve even hired an IT support company to make things more secure — unless your IT provider is inadvertently making you vulnerable to attack!

Many businesses, especially those too small to have an IT budget big enough for a robust internal defense team, turn to IT support companies to meet their IT needs.

We all want to become more productive. Business gurus always emphasize the importance of time management and taking breaks to avoid burnout. But aside from motivating yourself to work more efficiently, there are plenty of tools that increase your daily output. If you use a computer all day, check out these productivity-boosting tips. Monitor productivity […]

This year, some of the most popular companies faced massive security breaches, affecting millions of users and exposing private and financial information. This data was either acquired for malicious use by the hacker themselves or sold off to the highest bidding cyber-criminal organizations.

Do you know exactly what your IT support will cost each month? Why not?

If your IT support company is like most, your bills can vary month to month, sometimes by thousands of dollars. This is because most IT support companies bill hourly for many of their services.

We are taught never to judge a book by its cover. But in this superficial age, looks are everything, especially for websites. Your website is a customer’s first impression of your business, and if it doesn’t wow them, you’re losing money. Follow these best practices so you don’t end up in that situation. A variety […]

Companies such as Apple, Samsung, and others have turned mobile phones into mini-computers that can serve as a substitute for your laptop, or as a storage device. If you’re using a smartphone as a communications and storage device, backing up now would be a wise move. Malware on mobile More than two-thirds of the world’s […]

Small- and medium-sized businesses don’t have the time to maintain IT infrastructure, let alone assess whether it’s still driving value for the company. However, if you want to ensure everything runs smoothly, it’s important to be proactive and conduct technology business reviews when you can. What is a technology business review? A technology business review […]

Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized businesses that want to up their sales performance. It helps sales departments understand their clients, tailor their marketing efforts, and more. If your business isn’t using CRM yet, here are five reasons why you should. Grows with your business The ol’ […]