The Purple Guys IT Support rated Best in Customer Service 2 Years in a Row

The Purple Guys IT Support rated Best in Customer Service 2 Years in a Row

The Purple Guys are still with rosy cheeks! Our Kansas City and St. Louis IT Support teams are more than honored to be recognized for our dedicated, responsive, and reliable customer support services that are continuing to help businesses grow and achieve their goals by keeping their systems protected and their people productive.

2 Questions to Determine If You Can Trust Your IT Support Company

2 Questions to Determine If You Can Trust Your IT Support Company

Your business has a lot of sensitive data about your operations, your partners, and your customers. You are likely (hopefully) doing everything you can to protect that information from hackers who want to steal it and make money off it. You’ve even hired an IT support company to make things more secure — unless your IT provider is inadvertently making you vulnerable to attack!

Many businesses, especially those too small to have an IT budget big enough for a robust internal defense team, turn to IT support companies to meet their IT needs.

Feel Weird Paying Your IT Support Company by the Hour? You’re Not Alone.

Feel Weird Paying Your IT Support Company by the Hour? You’re Not Alone.

Do you know exactly what your IT support will cost each month? Why not?

If your IT support company is like most, your bills can vary month to month, sometimes by thousands of dollars. This is because most IT support companies bill hourly for many of their services.

IT Horror Stories – “I Quit” featuring a Professional Services Firm and the Internal IT Person

IT Horror Stories – “I Quit” featuring a Professional Services Firm and the Internal IT Person

Imagine that you are the managing partner at a professional services firm with fifty productive employees, hundreds of clients who love you, and one IT guy supporting your entire technology environment. This IT person has been a part of the team for ten years.

IT Horror Stories – The Hacked Financial Services Server

IT Horror Stories – The Hacked Financial Services Server

What would you do if you were running a financial services firm and discovered that one of your employees had clicked on an innocent looking email that turned out to be malicious (also known as email phishing) and now your cloud servers, and potentially all of your client-related information was exposed and potentially encrypted by an unknown hacker?  Sound like a nightmare scenario?  Well, that was the state for one local company until we were able to step in to help.

If You’re Considering Hosting Your Operation on Vendor Servers (AKA the Cloud), Ask Yourself These 5 Questions

If You’re Considering Hosting Your Operation on Vendor Servers (AKA the Cloud), Ask Yourself These 5 Questions

Deciding between hosting information on an internal server or an external one (the cloud) can be difficult, even for technically savvy owners. Many factors make the decision personal and specific not only to each industry, but also to each company and office.

Ingram’s Magazine names The Purple Guys as Best IT Consulting Firm

Ingram’s Magazine names The Purple Guys as Best IT Consulting Firm

Each year, Ingram's Magazine polls all of Kansas City to cast their vote on who are the best local businesses in the area for the Best of Business Kansas City and Corporate Report 100 Awards. The Purple Guys are so proud to not only make the cut but to receive a Gold Medal Award under the IT Support, IT Consulting, and Computer Services categories.

How to Protect Your Web Application – Even if You Don’t Own Sensitive Data

How to Protect Your Web Application – Even if You Don’t Own Sensitive Data

(As featured on Business.com)

Hackers are watching. Give your employees the knowledge and tools they need to avoid puncturing holes in your system. Prioritize these four critical security measures.

The hacking attacks on Equifax and Panera, less than a year apart, were highly publicized events.

How to Get the Most Out of Any Tech You Invest In

How to Get the Most Out of Any Tech You Invest In

Every year, corporations invest more of their budget into technology. In the highest-performing companies, more than 57 percent of CIOs consider their ability to manage technological transformations one of their greatest strengths. That’s because such transformations are difficult to manage successfully.

What Businesses Need to Know Now About Cryptojacking

What Businesses Need to Know Now About Cryptojacking

What happens when hackers steal your processing power but not your data?

IBM Managed Security Services reported in 2017 that the number of CPUs hijacked just to mine cryptocurrency grew sixfold between January and August. These computers are infected with highly intelligent viruses that steal their processing power, and they’re smart enough to avoid detection.

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