The Purple Guys IT Support rated Best in Customer Service 2 Years in a Row

The Purple Guys IT Support rated Best in Customer Service 2 Years in a Row

The Purple Guys are still with rosy cheeks! Our Kansas City and St. Louis IT Support teams are more than honored to be recognized for our dedicated, responsive, and reliable customer support services that are continuing to help businesses grow and achieve their goals by keeping their systems protected and their people productive.

2 Questions to Determine If You Can Trust Your IT Support Company

2 Questions to Determine If You Can Trust Your IT Support Company

Your business has a lot of sensitive data about your operations, your partners, and your customers. You are likely (hopefully) doing everything you can to protect that information from hackers who want to steal it and make money off it. You’ve even hired an IT support company to make things more secure — unless your IT provider is inadvertently making you vulnerable to attack!

Many businesses, especially those too small to have an IT budget big enough for a robust internal defense team, turn to IT support companies to meet their IT needs.

When Your IT Goes Down, How Long Does It Take to Get Your Productivity Back Up?

When Your IT Goes Down, How Long Does It Take to Get Your Productivity Back Up?

Information technology is a sophisticated, multifaceted tool that touches every aspect of your business and requires regular maintenance to keep operating at full capacity.

IT problems can be small inconveniences like a printing issue or a full-blown catastrophe like a companywide data breach that interrupts your entire functionality, including client services.

How to Train Your Team Against Phishing Attacks

How to Train Your Team Against Phishing Attacks

Hackers are experts at their craft and always on the lookout for innovative ways to breach a network and extract private information. They cleverly mimic the company's own sites, for instance when hackers built an exact copy of a large local hospital's website.

IT Horror Stories – “I Quit” featuring a Professional Services Firm and the Internal IT Person

IT Horror Stories – “I Quit” featuring a Professional Services Firm and the Internal IT Person

Imagine that you are the managing partner at a professional services firm with fifty productive employees, hundreds of clients who love you, and one IT guy supporting your entire technology environment. This IT person has been a part of the team for ten years.

IT Horror Stories – Law Firm Liability

IT Horror Stories – Law Firm Liability

Imagine that you are the Managing Partner of a large law firm. One day in the middle of a big case, one of your attorneys is complaining about not being able to access an important case file on the network. A call into your outsourced IT Company and a scan through their computer verifies that there is in fact, an issue.

IT Horror Stories – The Hacked Financial Services Server

IT Horror Stories – The Hacked Financial Services Server

What would you do if you were running a financial services firm and discovered that one of your employees had clicked on an innocent looking email that turned out to be malicious (also known as email phishing) and now your cloud servers, and potentially all of your client-related information was exposed and potentially encrypted by an unknown hacker?  Sound like a nightmare scenario?  Well, that was the state for one local company until we were able to step in to help.

The Best Ways to Begin a Server Backup

The Best Ways to Begin a Server Backup

When we ask business owners whether their data is backed up, we generally get two responses. Ten percent of the time, they have no idea. The other 90 percent of the time, they think for a moment and then say, “I think so.” The lack of confidence blows us away because backups are about so much more than a company’s data.

Ingram’s Magazine names The Purple Guys as Best IT Consulting Firm

Ingram’s Magazine names The Purple Guys as Best IT Consulting Firm

Each year, Ingram's Magazine polls all of Kansas City to cast their vote on who are the best local businesses in the area for the Best of Business Kansas City and Corporate Report 100 Awards. The Purple Guys are so proud to not only make the cut but to receive a Gold Medal Award under the IT Support, IT Consulting, and Computer Services categories.

How to Get the Most Out of Any Tech You Invest In

How to Get the Most Out of Any Tech You Invest In

Every year, corporations invest more of their budget into technology. In the highest-performing companies, more than 57 percent of CIOs consider their ability to manage technological transformations one of their greatest strengths. That’s because such transformations are difficult to manage successfully.