What are managed IT services, and how can I tell if my provider is delivering them?
Many people are used to the idea of break/fix IT. When something related to your technology systems malfunctions, you call someone to fix it. Managed IT services are more proactive and comprehensive. Typically, a managed service provider manages and monitors your technical assets, keeping your computers and servers up to date with patching, operating system updates, and protective anti-virus software. Your servers and network health are monitored 24/7, and if a problem is detected, the MSP will notify you about it and resolve the issue based on your preferred response time.
When you pay a technician an hourly fee to fix a problem, upgrade your systems, or manage a project, you get exactly what you pay for: a one-time visit and a one-time solution. Our managed services make us your technology partner. We give you access to a consulting team that gets to understand your technology and works to bring it into alignment with your business goals.
With managed services, you get more value from your investment. We offer our Managed IT Services at a monthly all-in-one cost that includes Managed Security Services and virtual CIO strategies. When you partner with The Purple Guys for Managed IT Services, you don’t need to worry about up-charges or hidden fees.