Cutting IT hardware costs with thin and zero clients

If you want to cut costs on IT hardware, don’t settle for cheap but old or low-quality machines. They’ll likely offer subpar performance, which will hurt your team’s productivity. What’s worse, they’ll likely break down often, too, which means the money you initially saved will go to repairs and upgrades. Instead of buying low-end machines, […]

Why your business should record calls

Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction. VoIP also has another feature that can take your customer service to the next […]

Microsoft 365 signals a new era of productivity for SMBs

In April 2020, Microsoft launched Microsoft 365, the successor to its popular Office 365. But it’s not a mere name change. The tech giant is also introducing improvements to its productivity software that will enhance how your business deals with cyberthreats every day. Name change Microsoft has time and again shown that they are willing […]

Why does HTTPS matter?

Almost everyone in the world browses the internet every day. People look up information, shop, chat with friends, or just pass the time by surfing the web. Internet browsing has become second nature to us that we often forget one thing: checking our address bar for an “S” after the “HTTP” prefix. HTTPS encryption The […]

Get the Right IT Support Contract

When you are ready to outsource IT support to a third-party company, it’s easy to focus on the costs of the services and, sometimes, the reputation of the supplier. However, you also need to understand what support the company is providing and the obligations they have.

How MSPs are supporting clients during the COVID-19 pandemic

The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands. Here’s how managed IT services providers (MSPs) are rising […]

Why the latest Windows 10 update is blocked on some PCs

Last week, Microsoft unveiled the May 2020 Update, which is the latest version of Windows 10. While some users are able to update their systems, some PCs are prevented from installing it. Here’s what’s causing the update block, and how you can bypass it. Known issues The update block is present on devices such as […]

Watch out for this Android malware

Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected. To help you avoid this dangerous strain of malware, we’ve compiled […]

Look for These Red Flags When Hiring An IT Service Provider

Hiring an I.T. service provider is a huge step. You may have waited a while to make this move and now have realized the need for professional help. If that is the case, you need to make sure you get it right. Look for the red flags mentioned here to ensure you hire a reliable and legitimate I.T. service provider.