3 Red Flags to Watch for When Vetting IT Support Companies

3 Red Flags to Watch for When Vetting IT Support Companies

If you’re a small business, you don’t have the budget to hire full-time employees to handle security, maintenance, and employee support. And as cybersecurity threats become more sophisticated and prevalent, it’s safer and more cost-effective to outsource your IT support.

How Business Owners Can Protect Their Employees From Being an April Fool Every Day

How Business Owners Can Protect Their Employees From Being an April Fool Every Day

Unless you live under a rock, almost everyone knows to be extra cautious on April Fools’ Day. Still, though, many of us fall as prey to a prank every year. With over 4.3 billion users in March of 2019 alone, the internet is an unlimited library for creative prank planning, making it more challenging to see a mischievous trick coming at you until you're already an April Fool.

The Purple Guys IT Support rated Best in Customer Service 2 Years in a Row

The Purple Guys IT Support rated Best in Customer Service 2 Years in a Row

The Purple Guys are still with rosy cheeks! Our Kansas City and St. Louis IT Support teams are more than honored to be recognized for our dedicated, responsive, and reliable customer support services that are continuing to help businesses grow and achieve their goals by keeping their systems protected and their people productive.

Do You Know What To Do if Your Business Caught a Ransomware Virus Today?

Do You Know What To Do if Your Business Caught a Ransomware Virus Today?

Let's talk about your business data (financial, business, operations, employee, and customer data + intellectual property, etc.). What would happen to your business if one of your employees caught a ransomware virus and not only they but your entire company became locked out of all of your data today, halting all business operations?

How much downtime, frustration, and financial burden would that cost your company? On average, small businesses lose around $8,500 per hour when down due to a ransomware attack (Source: Datto). However, there are several ways to avoid a cybersecurity attack to your business.

Utilizing a Remote Workforce? How Are You Protecting Your Computers and Networks Outside of Your Office?

Utilizing a Remote Workforce? How Are You Protecting Your Computers and Networks Outside of Your Office?

Let's talk about Computer and Network Privacy. Do you know if your computers and networks are strongly defended? Do you have a Firewall, AntiVirus, and AntiSpam? Do you know what tools your business uses for these? Do you know if they routinely updated, maintained, and tested for quality?

If the answer is no or you're not sure because an internal IT person or outsourced IT Guy or IT Support company manages it for you, let us help you answer these questions.

5 Ways To Better Passwords and Safer Accounts

5 Ways To Better Passwords and Safer Accounts

If your information or credentials have been hacked and you use the same password for multiple personal and business accounts, you and your small business are at high risk for a security breach. Don't worry, here's our EASY 5 Step Plan to Better, Safer Passwords which also means a safer business with less risk for cybersecurity threats.

How a Credit Freeze Can Lock Cyber Criminals Out in the Cold

How a Credit Freeze Can Lock Cyber Criminals Out in the Cold

You already know that your business is always at risk of a data security breach, and you’ve taken all appropriate precautions. Your personal information is as vulnerable, if not more so. If either your business or your personal accounts are hacked, it can wreak havoc on your finances in both realms.

2 Questions to Determine If You Can Trust Your IT Support Company

2 Questions to Determine If You Can Trust Your IT Support Company

Your business has a lot of sensitive data about your operations, your partners, and your customers. You are likely (hopefully) doing everything you can to protect that information from hackers who want to steal it and make money off it. You’ve even hired an IT support company to make things more secure — unless your IT provider is inadvertently making you vulnerable to attack!

Many businesses, especially those too small to have an IT budget big enough for a robust internal defense team, turn to IT support companies to meet their IT needs.

What Do You Do After a Cyber Disaster Strikes?

What Do You Do After a Cyber Disaster Strikes?

Cybersecurity is a crucial investment for any business, one that can make a difference between being easy prey for hackers and staying safer for longer. However, high-profile data breaches at tech giants such as Facebook, Google, and Yahoo show that any company’s security can be compromised, no matter how much they invest in cyber protection.

Feel Weird Paying Your IT Support Company by the Hour? You’re Not Alone.

Feel Weird Paying Your IT Support Company by the Hour? You’re Not Alone.

Do you know exactly what your IT support will cost each month? Why not?

If your IT support company is like most, your bills can vary month to month, sometimes by thousands of dollars. This is because most IT support companies bill hourly for many of their services.