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Resources to help you and your team create a more predictable day

IT support plan
I.T. Support

The Dangers of Not Implementing an IT Support Plan

So, what do you feel are the dangers of not implementing an IT support plan? The short answer is that you could be putting yourself …

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managed services
I.T. Support

How to Measure Managed Services ROI and/or IT Support

When outsourcing your IT support to another company, knowing your managed services ROI is important. After all, you want to know that you are indeed …

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IT support technologies
I.T. Support

What are Some Recommended IT Support Technologies?

Let’s get one thing straight, the aim of IT support technologies is to make the process of fixing an issue far more efficient than it …

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IT support services
I.T. Support

How Has the Pandemic Affected IT Support Services?

The pandemic has changed so many things in the world, but from a working perspective, there has been a huge shift even in IT support …

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it support and managed services
I.T. Support

What is the Difference Between IT Support and Managed Services?

The question here is to describe the difference between IT support and managed services and, to be honest, it’s all a matter of terms. To …

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Blog

ECS / My I.T. Announces New Brand as The Purple Guys

The new name, logo and website align with the company’s commitment to providing predictable, stress-free, friendly I.T. support. SHREVEPORT, LA, June 28, 2021 — ECS …

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COVID-19 Free Remote Work Solutions

This is a challenging time for everyone around the globe. Concerns about the COVID-19 virus have led to a boom in remote working and left organizations scrambling to ensure their remote workforce can stay connected. In an effort to help lead our community through this ever-changing situation we have compiled a list of free remote work solutions vendors that are now offering free tools to small businesses to help your

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managed services

How to Measure Managed Services ROI and/or IT Support

When outsourcing your IT support to another company, knowing your managed services ROI is important. After all, you want to know that you are indeed getting value for the money you are laying out, but a lot of companies don’t even know what this means. So, let’s examine it.

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IT support technologies

What are Some Recommended IT Support Technologies?

Let’s get one thing straight, the aim of IT support technologies is to make the process of fixing an issue far more efficient than it used to be. The problem here is that there are a number of technologies out there on the market, and not all are up to par.

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ECS / My I.T. Announces New Brand as The Purple Guys

The new name, logo and website align with the company’s commitment to providing predictable, stress-free, friendly I.T. support. SHREVEPORT, LA, June 28, 2021 — ECS / My I.T., a rapidly growing and market-leading provider of managed I.T. services, today announced the completion of an extensive rebranding effort, unveiling its name as The Purple Guys. ECS / My I.T. completed the acquisitions of The Purple Guys in February and Network Technologies

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