Common Issues Your IT Team May be Ignoring

Regardless of how busy your business is, or how many tasks your IT team has to deal with daily, there is no excuse for ignoring common issues. Unfortunately, for overworked or understaffed IT departments, this is an all-too-common problem.

A solution to unresolved IT issues is to opt for a third-party managed IT service provider. However, it can also be beneficial if you learn what some of the most commonly ignored problems are.

Employee Training

For many businesses, the weakest link in their network safety and security is their employees. When IT staff is overburdened with projects and issues, training employees is likely at the bottom of their “to do” list. However, your employees need training. This is not a one-time training session, either. Ongoing training should be provided to all employees to keep business networks secure.

Some of the training programs that can help reduce unplanned security events caused by employees include:

  • Mock phishing attempts to raise awareness
  • Email security 101
  • Lunch and learns discussing essential security issues

There are a lot of options that will let you customize your worker’s ongoing education needs.

Outdated Operating Systems

Are you using the latest operating system? If you are still using Windows 7, you should know that Microsoft is no longer providing free security patches for this system. While that’s true, people – including big businesses – are still using it. Unfortunately, this can present serious risks to your business or organization.

Legacy Operating Systems presents an array of issues. Some of the most common include slower performance, voided warranties, and problems with hardware compatibility. If you have not updated to the latest Operating System available, now is the time to do so.

Firewall Management

Firewalls are your network’s first line of defense. What some people do not realize is how high maintenance firewalls are. If you don’t invest in regular management, the effectiveness may fall to as low as 25%. This may result in outdated security rules, regulatory violations, protection gaps, and issues with all business applications. Your firewall should be updated and maintained to mitigate any threats before they break the perimeter. If they don’t, what’s the point in even having them.

Mobile Security

Today, more and more mobile devices are being used in a business setting. As a result, these should be a part of your IT strategy. Remember, the use of mobile devices means you do not have to invest as much in hardware for devices, application stacks, and they make it easier for your employees to interact and provide services for clients in real-time.

Are you searching for Kansas City managed IT services? Contact The Purple Guys today for friendly, reliable support.

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