On Call Support

6/1 – 6/9

Primary: Greg Lorenz
(317) 413-0340

Manager: Adam Burke
(317) 605-9404

All Escalations: 

Curtis Rayburn (913) 292-6711

5/29 – 6/4

Primary: Jake Honeycutt (913) 708-5448

Backup: Mack Carter (801) 613- 7350

6/5- 6/11

Primary: Alex Zorn (620) 820-0275

Backup: Jake Honeycutt (913) 708-5448

6/12- 6/18

Primary: Barry Stockinger (913) 938-9277

Backup: Alex Zorn (620) 820-0275

6/19- 6/25

Primary: Matt Keller (816) 317-4348

Backup: Barry Stockinger (913) 938-9277

6/26- 7/2

Primary: David Kiczek (816) 890- 3368

Backup: Matt Keller (816) 317-4348

7/3- 7/9

Primary: Connor Decker (816) 226-0097

Backup: David Kiczek (816) 890- 3368

6/5 – 6/11 
Kory Landry504-906-2183
Manager: Topher Haddox318-393-7542

 

Please alternate between technicians

May 29 – June 11 
Josh Talley318-773-0618
Randy Ortiz318-510-0009
Manager: Topher Haddox318-393-7542

Ring primary number (318-629-5712). If nobody answers, please call technicians individually. 

Cameron McCarty *** Start with Cameron

318-505-4500

Linda White

972-824-5525

 

5/22 – 5/29

Primary: Adam Janecka   (512) 415-9108

Manager: Roy Troutman   (469) 734-7166

5/29 – 6/05

Primary: Joseph Garrison  (254) 630-9877

Manager: Roy Troutman     (469) 734-7166

 6/05 – 6/12

Primary: David Althaus      (512) 947-5336

Manager: Roy Troutman    (469) 734-7166

6/12 – 6/19

Primary: Trevor Williams   (512) 415-9108

Manager: Roy Troutman    (469) 734-7166

May 4 – May 10 
Tim Grussing 219-216-2787
May 11 – May 17 
Tim Seibal 219-307-0484
Manager 
Aaron Taylor219-309-6684

Please forward any alerts from BlackPoint to this team. If you cannote reach the technician, get in touch with the manager, Patrick.

4/24 – 5/7 
Darren Blake603-995-0075
Manager: Patrick Castillo318-540-8315
  
5/8 – 5/21 
Hayden Shelby318-507-5333
Manager: Patrick Castillo318-540-8315
  
5/22 – 6/4 
Colten Flaherty318-347-3334
Manager: Patrick Castillo318-540-8315

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