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Resources to help you and your team create a more predictable day

computer hardware
Hardware

How Often Companies Should Refresh Computer Hardware from a Security Standpoint

How often do you think companies should refresh computer hardware when talking about this from a security standpoint? Well, before we get into that, you …

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I.T. Support

Erase Your Fears: 3 Tech Tips for a Secure Hybrid Work Environment

The “normal” workplace has changed and the hybrid work environment is here to stay. A 2021 Microsoft survey showed that 73% of employees want flexible …

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IT support recruiting
I.T. Support

How the Purple Guys Handle IT Support Recruiting & Attract Great Talent

How exactly does the purple guys manage to handle IT support recruiting while also being able to attract great talent? Well, there are several ways …

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IT support plan
I.T. Support

The Dangers of Not Implementing an IT Support Plan

So, what do you feel are the dangers of not implementing an IT support plan? The short answer is that you could be putting yourself …

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managed services
I.T. Support

How to Measure Managed Services ROI and/or IT Support

When outsourcing your IT support to another company, knowing your managed services ROI is important. After all, you want to know that you are indeed …

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IT support technologies
I.T. Support

What are Some Recommended IT Support Technologies?

Let’s get one thing straight, the aim of IT support technologies is to make the process of fixing an issue far more efficient than it …

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Erase Your Fears: 3 Tech Tips for a Secure Hybrid Work Environment

The “normal” workplace has changed and the hybrid work environment is here to stay. A 2021 Microsoft survey showed that 73% of employees want flexible remote work options, while 67% want more in-person time with their teams. Employees are looking for the flexibility to work remotely and be in person as needed, the definition of the hybrid workplace. If you are like many business leaders around the country, a hybrid

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IT support recruiting

How the Purple Guys Handle IT Support Recruiting & Attract Great Talent

How exactly does the purple guys manage to handle IT support recruiting while also being able to attract great talent? Well, there are several ways in which this actually happens, and we are going to explore what goes on with this whole recruiting process. Reputation Helps IT Support Recruiting The first point we need to mention is that reputation in the industry counts for so much when it comes to

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managed services

How to Measure Managed Services ROI and/or IT Support

When outsourcing your IT support to another company, knowing your managed services ROI is important. After all, you want to know that you are indeed getting value for the money you are laying out, but a lot of companies don’t even know what this means. So, let’s examine it.

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IT support technologies

What are Some Recommended IT Support Technologies?

Let’s get one thing straight, the aim of IT support technologies is to make the process of fixing an issue far more efficient than it used to be. The problem here is that there are a number of technologies out there on the market, and not all are up to par.

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