Staying Safe & Informed – Coronavirus & COVID-19 As the situation related to COVID-19 continues to evolve we wanted to share some of our policies and provide some general guidelines you might find helpful as you navigate the evolving situation. General Policy for Team Members Remain home if you feel ill Pay attention to your health. If you feel sick with a fever or cough or have difficulty breathing: Take your temperature. Call your healthcare provider
When it is time for your business to hire an I.T. service provider, don’t jump in headfirst without doing your due diligence first. There are several qualities you need to consider when finding the right service provider for your needs. For example, is the company in a position to help with a crisis? Do they have the knowledgeable staff needed to handle the problems a business of your size may encounter? Are
When hiring an I.T. services provider, there are several things you need to consider carefully. These factors will determine if you have found a quality service provider. SLA’s (Service Level Agreements) The Service Level Agreement is a document that outlines the specifics of the relationship you want with the I.T. provider you choose. Essentially, it is outlining the “rules of the game.” For example, how will the service provider respond
If you own a business, one of the biggest concerns you may have is the cost of I.T. support. If you research I.T. support pricing options online, you may find numbers all over the board. Unfortunately, there’s not a single, generalized, accepted price or I.T. support pricing method used by I.T. companies. While this is true, getting to know some of the most common pricing methods used can help you
When it is time to take steps to protect your network and your business, you must consider what I.T. services provider is right for your business. This question is one that takes more thought than you may think. If you aren’t careful, you may hire a service provider that is unable to grow or scale with your business, which will leave you vulnerable and at-risk. What Is I.T. Support? I.T.
As a business owner, it’s up to you to figure out when it is time to seek I.T. services. One of the best ways to do this is to assess your current level of I.T. operational maturity. Are you unsure? If so, you need to consider the state of your business right now. Some factors to consider include: How Many Employees Do You Have? Not all businesses need to outsource