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Resources to help you and your team create a more predictable day

technology to go back to work
(Tech) Productivity

From Remote Work to Hybrid Work: The Tech You Will Need

Technology enabled us to safely work remotely during the pandemic, and technology will enable us to work in a hybrid model going forward. A study …

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computer hardware
Hardware

How Often Companies Should Refresh Computer Hardware from a Security Standpoint

How often do you think companies should refresh computer hardware when talking about this from a security standpoint? Well, before we get into that, you …

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I.T. Support

Erase Your Fears: 3 Tech Tips for a Secure Hybrid Work Environment

The “normal” workplace has changed and the hybrid work environment is here to stay. A 2021 Microsoft survey showed that 73% of employees want flexible …

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IT support recruiting
I.T. Support

How the Purple Guys Handle IT Support Recruiting & Attract Great Talent

How exactly does the purple guys manage to handle IT support recruiting while also being able to attract great talent? Well, there are several ways …

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IT support plan
I.T. Support

The Dangers of Not Implementing an IT Support Plan

So, what do you feel are the dangers of not implementing an IT support plan? The short answer is that you could be putting yourself …

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managed services
I.T. Support

How to Measure Managed Services ROI and/or IT Support

When outsourcing your IT support to another company, knowing your managed services ROI is important. After all, you want to know that you are indeed …

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The Most Common Shadow IT Risks Putting Your Network at Risk

With the growing popularity and demand for cloud computing, it is seeing rapid growth and use in an array of business settings. Today, it is easier than ever for workers to download a cloud application that will help improve productivity and efficiency. The biggest issue is that some of these applications will begin to operate as shadow IT.  Keep reading to learn what shadow IT is and the risks it poses

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Digital Sprawl Protection

Helpful Tips to Protect Your Business from Digital Sprawl

Are you controlling and managing your information? One of the top challenges for many businesses is the sheer volume of unmanaged digital documents. If you are dealing with this problem in your business’s physical and online presence, then you may be a victim of digital sprawl. What Is Digital Sprawl? Digital or data sprawl describes the large amount of data that is produced by companies throughout the world daily. It

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Getting to Know the Benefits of Virtualization

Virtualization isn’t new. It first gained attention in the 2000s; however, the technology itself dates back to the 1960s. This was when IBM was working to increase computer efficiency using time-sharing. Time-sharing is the process of sharing computing resources. This is what created the foundation for virtualization as it is known and used today. Virtualization takes resources from one computer and divides them into several virtual machines. Today, though, virtualization has evolved

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Common Issues Your IT Team May be Ignoring

Regardless of how busy your business is, or how many tasks your IT team has to deal with daily, there is no excuse for ignoring common issues. Unfortunately, for overworked or understaffed IT departments, this is an all-too-common problem. A solution to unresolved IT issues is to opt for a third-party managed IT service provider. However, it can also be beneficial if you learn what some of the most commonly ignored problems

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How to Get an IT Contract that Meets Your Needs

The typical selection process for a provider uses costs, services, and reputation as the primary filters. Once you have picked a provider to move forward with, you need to execute a contract and make sure you understand the obligations for you and the provider. This step may seem obvious and hopefully you will not have to pull out the contract on a regular basis. What is the IT Support Contract? This contract

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Everything You Need to Know about the Onboarding Process

Once you pick a provider, what will the initial process (onboarding) look like? Knowing what to expect will be critical to a successful transition. Here are questions to ask and what to expect. What is the timeline and the initial goals? While the IT provider is the expert on the transition, you need to understand the timeline, any potential disruptions to your business, and the overall goals of the onboarding. What will

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