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Resources to help you and your team create a more predictable day

technology to go back to work
(Tech) Productivity

From Remote Work to Hybrid Work: The Tech You Will Need

Technology enabled us to safely work remotely during the pandemic, and technology will enable us to work in a hybrid model going forward. A study …

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computer hardware
Hardware

How Often Companies Should Refresh Computer Hardware from a Security Standpoint

How often do you think companies should refresh computer hardware when talking about this from a security standpoint? Well, before we get into that, you …

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I.T. Support

Erase Your Fears: 3 Tech Tips for a Secure Hybrid Work Environment

The “normal” workplace has changed and the hybrid work environment is here to stay. A 2021 Microsoft survey showed that 73% of employees want flexible …

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IT support recruiting
I.T. Support

How the Purple Guys Handle IT Support Recruiting & Attract Great Talent

How exactly does the purple guys manage to handle IT support recruiting while also being able to attract great talent? Well, there are several ways …

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IT support plan
I.T. Support

The Dangers of Not Implementing an IT Support Plan

So, what do you feel are the dangers of not implementing an IT support plan? The short answer is that you could be putting yourself …

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managed services
I.T. Support

How to Measure Managed Services ROI and/or IT Support

When outsourcing your IT support to another company, knowing your managed services ROI is important. After all, you want to know that you are indeed …

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The Tools You Need to Be Successful

When hiring an I.T. services provider, there are several things you need to consider carefully. These factors will determine if you have found a quality service provider. SLA’s (Service Level Agreements) The Service Level Agreement is a document that outlines the specifics of the relationship you want with the I.T. provider you choose. Essentially, it is outlining the “rules of the game.” For example, how will the service provider respond

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Understanding I.T. Support Pricing

If you own a business, one of the biggest concerns you may have is the cost of I.T. support. If you research I.T. support pricing options online, you may find numbers all over the board. Unfortunately, there’s not a single, generalized, accepted price or I.T. support pricing method used by I.T. companies. While this is true, getting to know some of the most common pricing methods used can help you

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Choose the Right I.T. Services Provider

When it is time to take steps to protect your network and your business, you must consider what I.T. services provider is right for your business. This question is one that takes more thought than you may think. If you aren’t careful, you may hire a service provider that is unable to grow or scale with your business, which will leave you vulnerable and at-risk. What Is I.T. Support? I.T.

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Determine Your Purpose – Do You Need IT Services in Kansas City?

As a business owner, it’s up to you to figure out when it is time to seek I.T. services. One of the best ways to do this is to assess your current level of I.T. operational maturity. Are you unsure? If so, you need to consider the state of your business right now. Some factors to consider include: How Many Employees Do You Have? Not all businesses need to outsource

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Why Cybersecurity Training Is Critical to the Security of Your Business

You know that your employees are vital to the success of your business. You may not know that they’re also the biggest threat to your data security. A cybercriminal’s most effective weapon is good old-fashioned human error. Just one employee following a bad link or divulging confidential information can open your network up to a multitude of threats. That’s why it’s so important that your employees receive security awareness training

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Did You Know The Purple Guys Have an I.T. Super Hero On Staff?

Actually, we like to think our entire team is made up of superheroes. Aside from most being parents and appearing to seamlessly juggle work and life like an expert, we have the most expert I.T. Support people who can not only resolve the most technical challenges but are some of the nicest, most customer-oriented kind (a combination rarely seen on professional personality surveys). Not only that, but they’re also super

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