The Verse - Volume 24
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In this issue:

Tech Tips - Tech Support: the most stressful job?

Attention all you laid-back IT professionals: a new study claims that IT is the most stressful occupation, ahead of engineering, sales, finance, HR, and pretty much everything else. The study, commissioned by e-learning provider Skillsoft, surveyed 3,000 people and found that 97 percent of IT pros report daily stress stemming from user complaints, managers, and deadlines. Common complaints included stress due to taking on other people’s work; lack of job satisfaction; lack of control over daily duties; and managerial pressure, interruptions, and bullying. continue

Success Story - Rapid response, purple guys' style

Here’s a little insight into the world of the purple guys.  In the real world, sometimes things break and no amount of preventative maintenance can stop that from happening.  When it does happen, we believe it is essential to respond quickly, since computer downtime costs companies money!  Rapid response and resolution are qualities that are essential in a technology support provider.  We present this example of how one purple guy responded to get a client up and running when the time came.Through the Versent help desk, purple guy Mike Terry was informed that one of his assigned clients had a system down.  Mike sprung into action.  continue

Verse Views

UMKC Law Foundation Golf Tournament continue
Versent at KCMBA Bench-Bar conference continue

Community Corner - What's Happening Around Town continue

Purple Particulars

Need help with algebra? Think Purple! Purplemath (www.purplemath.com) began in 1998 as a personal web site created by Elizabeth Stapel.
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